# Privacy Policy **Future Vision Concepts, LLC (FVC Solutions)** **Effective date: June 11, 2026** This Privacy Policy describes how Future Vision Concepts, LLC, doing business as FVC Solutions ("FVC," "we," "us," or "our"), collects, uses, and shares information about you when you use our website at fvcsolutions.com (the "Site") and our software products, applications, and related services, including products distributed through the Apple App Store and Google Play (together with the Site, the "Services"). This is an umbrella policy that applies to all FVC Services. Individual products may collect different subsets of the information described below, and a product may publish its own privacy policy or supplemental privacy notice — available within that product or on its website. You should review any product-specific privacy policy before using that product. Where a product-specific policy differs from this policy, the product-specific policy governs your use of that product; for anything it does not address, this policy applies. ## 1. Information We Collect **Information you provide to us.** - **Account information.** When you create an account, we collect information such as your name, email address, and password, or credentials from a sign-in provider you choose (such as Sign in with Apple or Google). - **Payment information.** When you purchase a subscription or product, payment is processed by Stripe, Inc. We do not collect or store your full card number. We receive limited transaction information from Stripe, such as your name, email address, billing details, the last four digits of your card, and transaction history. - **Content you submit.** Information, files, text, and other content you create, upload, or submit while using a product. - **Communications.** Information you provide when you contact us, fill out a form (including our scheduling form, which is passed to Calendly to book a call), or correspond with us by email. **Information collected automatically.** - **Usage data.** Information about how you interact with the Services, such as features used, pages viewed, actions taken, and timestamps. - **Device and log data.** IP address, browser type, operating system, device identifiers, app version, crash reports, and diagnostic data. - **Cookies and similar technologies.** We and our service providers may use cookies, local storage, and similar technologies to operate the Services, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may limit some functionality. ## 2. How We Use Information We use the information we collect to: - Provide, operate, maintain, and improve the Services; - Create and manage your account and authenticate you; - Process payments, subscriptions, and transactions; - Respond to your requests, questions, and support needs; - Send service-related communications, such as receipts, renewal notices, security alerts, and policy updates; - Monitor and analyze usage to improve performance, reliability, and user experience; - Detect, investigate, and prevent fraud, abuse, and security incidents; - Comply with legal obligations and enforce our agreements. ## 3. AI Features and Third-Party AI Providers Many of our products include features powered by artificial intelligence. To provide these features, content you submit to an AI-powered feature may be transmitted to and processed by third-party AI model providers (such as Anthropic or OpenAI) under data processing agreements with those providers. We do not permit our AI providers to use your content to train their models without your consent, and we configure our integrations to use provider settings that exclude submitted content from model training where such settings are available. AI processing is used solely to deliver the requested feature. ## 4. How We Share Information We do not sell your personal information. We share information only as follows: - **Service providers.** With vendors that perform services on our behalf, such as payment processing (Stripe), scheduling (Calendly), hosting and infrastructure, analytics, crash reporting, email delivery, and AI model providers as described above. These providers are permitted to use your information only to perform services for us. - **Legal compliance.** When required to comply with a law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of FVC, our users, or others. - **Business transfers.** In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case the receiving party will be bound by this policy or one that is at least as protective. - **With your direction or consent.** When you ask us to share information or otherwise consent to sharing. ## 5. Payment Processing Payments are processed by Stripe, Inc. Your payment information is collected and processed directly by Stripe in accordance with Stripe's own privacy policy, available at . Purchases made through the Apple App Store or Google Play are processed by Apple or Google under their respective terms and privacy policies. ## 6. Data Retention We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it. ## 7. Security We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and reliance on established infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. ## 8. Your Rights and Choices - **Access and correction.** You may access and update your account information within the product or by contacting us. - **Account and data deletion.** You may delete your account at any time using the account settings within the relevant product, where available, or by emailing privacy [at] fvcsolutions.com. We will delete your account and associated personal information, subject to the retention requirements described in Section 6. - **Marketing communications.** You may opt out of marketing emails by using the unsubscribe link in any such email. We will still send transactional and service messages. - **Cookies.** You can manage cookies through your browser settings. To exercise any of these rights, contact us at privacy [at] fvcsolutions.com. We will respond within the time required by applicable law and may need to verify your identity before fulfilling a request. ## 9. Additional Information for Users in the EEA and UK (GDPR) If you are located in the European Economic Area or the United Kingdom, the following applies: **Controller.** Future Vision Concepts, LLC is the controller of your personal data. **Legal bases.** We process personal data on the following bases: performance of a contract (providing the Services you request); legitimate interests (operating, securing, and improving the Services); compliance with legal obligations; and consent, where we request it (which you may withdraw at any time). **Your rights.** You have the right to request access to, correction of, or erasure of your personal data; to restrict or object to its processing; to data portability; and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority. **International transfers.** We are based in the United States, and your data is processed there. Where we transfer personal data from the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses. ## 10. Additional Information for California Residents (CCPA/CPRA) If you are a California resident, you have the right to: know what categories of personal information we collect, use, and disclose; request access to and deletion of your personal information; correct inaccurate personal information; and not be discriminated against for exercising these rights. In the preceding 12 months, we have collected the categories of personal information described in Section 1 (identifiers, commercial information, internet activity, and user-provided content) for the purposes described in Section 2, and disclosed them to the service providers described in Section 4. We do not sell personal information or share it for cross-context behavioral advertising, and we have no actual knowledge of selling or sharing the personal information of consumers under 16 years of age. We honor opt-out preference signals such as Global Privacy Control where applicable. To exercise your rights, contact privacy [at] fvcsolutions.com. You may designate an authorized agent to make a request on your behalf. ## 11. Children's Privacy The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us at privacy [at] fvcsolutions.com and we will delete it. ## 12. Changes to This Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page with a new effective date and, where appropriate, by additional notice such as email or an in-product message. Your continued use of the Services after the effective date constitutes acceptance of the updated policy. ## 13. Contact Us **Future Vision Concepts, LLC (FVC Solutions)** Greater Columbus, Ohio, United States - Privacy inquiries: privacy [at] fvcsolutions.com - Legal inquiries: legal [at] fvcsolutions.com - Website: